We understand that the claims process is one of the most important moments in the insurance journey. Our approach is designed to support brokers and clients with clarity, responsiveness and care, ensuring that claims are handled efficiently, fairly and with the attention each case deserves. From first notification through review, updates and settlement, we are committed to delivering reliable support at every stage.
R&D Underwriting is committed to supporting brokers and their clients throughout the claims journey, recognizing that this process is often a critical and sensitive moment in the insurance lifecycle.
The claims process can be complex and time-sensitive. Our dedicated team works closely with brokers to ensure that every claim is handled with professionalism, transparency and care, providing clear communication and efficient handling from initial notification through to final resolution.
Your broker is your first point of contact and will guide you through the claims process, ensuring you understand the required steps and documentation from the outset.
Gather and submit all relevant details related to the incident, including your policy number, a clear description of the event, date and time of occurrence, and any supporting documentation such as photos or witness statements.
Your broker will submit the claim to R&D Underwriting on your behalf. Ensuring all required information is complete and accurate will help avoid unnecessary delays.
Our claims team will carefully assess the submitted information. If needed, we may request additional details to ensure a thorough and accurate evaluation.
Throughout the process, we maintain clear and transparent communication, providing your broker with regular updates on the status of the claim.
Following a full review, we will communicate the outcome of the claim. If approved, settlement details will be provided promptly, ensuring a smooth resolution.
We are committed to supporting brokers and their clients throughout the claims process with professionalism, care and clear communication.
At R&D Underwriting, our priority is to ensure that every claim is handled promptly, fairly and with the attention it deserves. We understand the importance of timely resolution, especially during challenging situations, and we work to provide reliable support at every stage.
If you have any questions or require assistance during the claims process, we encourage you to contact your broker or reach out to our team directly. We are here to guide you with clarity, responsiveness and confidence.
We appreciate the trust you place in R&D Underwriting and remain committed to delivering consistent and dependable claims support.
Our team is here to support brokers and their clients throughout the claims process with responsive guidance and specialist expertise. Whether you require assistance with claim notification, documentation, status updates or settlement discussions, we provide clear, efficient and reliable support at every stage.
R&D Underwriting combines Lloyd’s-backed capacity with specialist underwriting expertise to deliver tailored liability solutions across European markets. Partnering exclusively with brokers, we provide responsive support and well-structured coverage for complex and evolving risks.
alexandra.durbaca@rd-underwriting.com